Smart Horizons and APCO International Release Newest Version of Expectations Software

PENSACOLA, Fla., Feb. 25, 2014 /PRNewswire-iReach/ -- Smart Horizons and APCO International released a new version of their Expectations Evaluation Software product.  In addition to comprehensive software that streamlines the process of writing evaluations, now supervisors will be able to manage and track employee training and certification with the same ease.


"We are excited and proud to release this version of Expectations," said Program Manager, Nikia Anderson. "The training and certification tool is going to be an important asset to agencies.  Now, managers will have an easy way to track a new employee's progress in learning the skills required to perform their assigned tasks.  It is also going to be an instrument for making improvements to training by identifying areas that are deficient."

Expectations, developed in partnership with APCO International, includes over 70 predefined criteria based on the San Jose model. The software provides an easy way to handle the tedious task of the evaluation process. Criteria can be modified to meet the specific needs of the agency, providing administrators with valuable information for reducing turnover and retaining valuable assets.

For more information on Expectations Evaluation Software, visit

About APCO International

APCO International is the world's largest organization of public safety communications professionals.  It serves the needs of public safety communications practitioners worldwide – and the welfare of the general public as a whole – by providing complete expertise, professional development, technical assistance, advocacy and outreach.

About Smart Horizons

Smart Horizons is an online training provider based in Pensacola, Florida, that offers courseware development by experienced instructional designers, customized training programs, learning management services, superior media design, and software solutions. Designated as an Authorized Provider by the International Association for Continuing Education & Training (IACET), Smart Horizons offers Continuing Education Units (CEUs) for its programs that qualify under IACET guidelines. Smart Horizons also provides a wide range of training services, including content development and hosting, product delivery, student enrollment, student support, and record keeping. With innovative programs that are available 24 hours a day, 365 days a year, Smart Horizons is changing the way organizations train their employees and enhancing the way individual learners achieve their educational and career goals. For more information, visit our web site at

Media Contact: Cheryl Samaha, Smart Horizons, 850-475-4029,

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SOURCE Smart Horizons



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