Saatva Updates Warranty Policy and Extends Home Trial

Saatva Provides Consumers With a More Friendly Warranty and Home Trial

AUSTIN, Texas, June 12, 2014 /PRNewswire-iReach/ -- Saatva Updates Warranty Policy and Extends Home Trial

Consumer-centric mattress company Saatva provides customers with a more friendly warranty and home trial.

The innovative online-only mattress company Saatva has been revolutionizing the mattress industry with unparalleled customer service since 2010. To better serve customers across the continental United States, Saatva extends their 1 year no cost replacement to a 2 year no cost replacement. In addition, they also extend their 30-day home trial to a 45-day home trial.

Recognized as the best reviewed mattress company on Google for 2013, Saatva attributes their success to their customer centric approach to business. Their current 15 year warranty rivals many company's policies in the mattress industry. In addition to including a Fairness Replacement Option, their warranty will now include a free replacement through the second year should the bed be deemed defective.

Similar to their warranty, Saatva's trial is customer centric in that the customer doesn't incur any penalty, restocking or pick up fees. To ensure their customers are satisfied with their mattress, Saatva has decided to lengthen their friendly 30-day home trial to a 45-day home trial.

Since 2010, Saatva has been growing rapidly and currently has 9 factories placed throughout the United States and 30 distribution centers delivering coast to coast. Unlike traditional brick and mortar businesses, Saatva cuts out the middlemen and doesn't collect sales tax upon purchase. They also go a step further by offering mattress and foundation removal and provide white glove delivery.

By offering their luxury mattresses online, Saatva eliminates all the costs associated with traditional mattress stores such as commissions, rent, utilities, inefficiencies and more. Their ultra-premium mattress would cost upwards of $2,000 in a retail store but they can offer their queen mattress for $899 due to their efficient business model.

In addition to being ultra-premium, Saatva's mattresses are composed with eco-friendly materials and are certified to meet environmental standards. Hand-crafted in the United States, Saatva's mattresses are composed with a memory foam layer that is made from a bio-based foam. In addition, their inner springs are constructed from recycled steel and the outer covering is made from an organic cotton.

By catering to their customers with an honest, friendly approach, Saatva strives to eliminate all friction between them and their customers. For more information on Saatva's friendly warranty and return policy, go to http://saatvamattress.com/.

Media Contact: Rohit Joshi, Saatva Luxury Mattress, 6148934650, ricky@saatva.com

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SOURCE Saatva Luxury Mattress



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Internet Technology, Furniture and Furnishings, Home Improvement, Household Products, Household, Consumer & Cosmetics, Electronic Commerce


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