PARMA, Ohio, April 26, 2013 /PRNewswire-iReach/ -- The City of Parma, OH Police Department announces the much-anticipated go-live of its new comprehensive public safety records management and computer-aided dispatch system, scheduled for June of this year. The new integrated system, purchased from PA-based CODY Systems (www.codysystems.com), brings together over a million disparate data records from three stand-alone applications into one, fully-integrated system that includes records management, computer-aided dispatch, a full web-deployed records client for mobile users, property and evidence barcoding, driver's license data import, OIBRS submission and more. This streamlined approach means data will be entered once and made instantly available across the entire system. This will save both considerable money and time, as operations agency-wide, including records clerks, officers, agency administrators and executives will be entirely automated and efficient.
"Our team is very excited about the new CODY system," commented Parma Chief of Police Robert Miller. "Prior to CODY we were unable to efficiently access all of the information we needed. Performing up to three searches wasted valuable time, especially in the dispatch center where time management is everything. Moving all of our data into one database was a huge undertaking and now that we're ready to go live with CODY we don't have to rely on those legacy systems. The total solution that we have implemented in partnership with CODY, including their integrated software and all the data conversions, means that my officers and records personnel will spend more time on productive work. The money and time saved on data entry alone is a major plus. I am proud of the entire project team for their dedicated, tireless efforts to get us to this 'launch' point."
Until CODY entered the picture, Parma PD had been relying on data from one legacy RMS and 2 separate CAD systems, all being hosted at separate locations across Parma and Cuyahoga County. Over the past 18 months, not only did Parma overhaul and implement a new hardware and network infrastructure to support the new system, but CODY implemented their entire integrated solution, which touches all aspects of the agency, and converted all the data stored in these stand-alone systems, numbered at more than 1 million records, to make it available in the new system at the time of go-live.
"The fact that CODY could come in, implement their entire system across the whole agency, work with us while we [at the same time] were implementing a new network, and at the same time get all those years of data converted from three different systems and pulled into our new system in such a short amount of time was remarkable," Chief Miller said. "In only 18 months, CODY has converted over 1 million records for us, which means my officers will have access to years worth of data at the click of a button at the station or on patrol. And, I always knew my data was safe because all of CODY's conversions are done in-house at their facilities in Pennsylvania. They don't farm our data out."
CODY Systems performs data conversions and real-time interfaces like this and on a much larger scale for several state-wide implementations across the country. "The timely and accurate conversion of data is something our company takes great pride in," said Fran Heffner, CODY Systems President. "We believe that every bit of information is vitally important to our customers, no matter how out of date it may seem."
One particular challenge that the project team faced was that Parma had not had its own RMS system previously. In the past, the agency's RMS system was hosted by the county, while one CAD system was hosted by Parma and the other CAD system was hosted by the City of Cleveland.. So, part of the overall project involved implementing its own internal hardware and network resources to support its own, internal enterprise RMS/CAD/Mobile system.
The City purchased CODY's Records Anywhere solution, which includes modules for desktop/in-house RMS access (CODY Desktop™), as well as CODY's unique CODY Express™ module, CODY's full web-deployed records management smart-client for mobile users which features full RMS access and reporting functionality in the car. CODY Express also works, even when the mobile unit has no wireless network coverage, synching data to the agency's central database automatically when signal returns.
As a complement to CODY Desktop and CODY Express, the City also purchased the CODY Dispatch™ module, which is fully integrated with both Desktop™ and Express™ and comes complete with an interface to Priority Dispatch's ProQA Paramount Medical system, which provides dispatchers with automated medical procedures and protocols. For mobile dispatch access, CODY Express also includes, within the same integrated module, full silent-dispatch features with call creation, live unit and call statuses, instant messaging and more.
In addition, Parma will be going live with CODY's web-based state-specific NIBRS (OIBRS) submission form which is auto-populated and validated with RMS data and allows for entry of NIBRS-specific information for compliance with state and federal reporting requirements.
"The best part is that CODY has been with us every step of the way. CODY has done things for the City of Parma that I know from previous experience, other vendors did not provide.," Chief Miller continued. "The business relationship we have developed is top notch and has certainly contributed to the success of our project."
Media Contact: Maggie Riker, CODY Systems, 6103267476, firstname.lastname@example.org
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SOURCE CODY Systems