SCOTTSDALE, Ariz., May 21, 2013 /PRNewswire-iReach/ -- On a recent episode of Gordon Ramsay's "Kitchen Nightmares" show, an Arizona couple's restaurant was featured. Samy and Amy Bouzaglo were so bad, not only to Ramsay, but their customers and staff as well, that the internet lashed out and attacked the Bouzaglo's through social media. Unfortunately for the Bouzaglo's, they are already notorious for their crazy response to complaints and criticism. The continual harassment on the internet only made matters worse for the couple.
Online reputation expert JW Maxx Solutions is providing tips to business owners as far as what to do to avoid getting themselves stuck in a public quagmire, as the Bouzaglo's have found themselves in.
One of the things the Bouzaglos did was claim that their social media accounts were "hacked" and that it was not them posting the remarks. Online reputation expert JW Maxx Solutions urges business owners to not lie in an attempt to cover up a mistake. If it is obvious that a lie has been made, it will only backfire on the liars, and further agitate the critics on social media.
Another tactic that the Bouzaglos, and business owners, should learn is to know when to walk away. Not every comment or post deserves a response. By simply walking away the couple could have avoided so much more backlash that they ended up just stirring right up. This brings up another point: do not respond to internet "trolls". These are individuals who post things on the internet strictly to agitate others. The Bouzaglos not only responded to these "trollers" but argued with them as well, exposing themselves as unaware of how internet culture functions, and making them prime targets for more attacks.
Online reputation expert JW Maxx Solutions advises individuals and business owners to follow these words of advice, as it can save a business from much public embarrassment, —the side effects of which can destroy a businesses' online reputation. For months, perhaps years, to come, when people search out for Amy's Baking Company Bakery Boutique and Bistro, search results will yield links to news articles which detail the embarrassingly public situations and the overall negativity directed towards the bistro. This, of course is not ideal.
With an online reputation expert , business owners can rest easy knowing their reputation is being defended on the internet. By using search engine algorithms to directly benefit their clients, JW Maxx Solution's reputation experts wield the technical know-how and can utilize the proper legal authority to defend their clients from harmful websites, blogs, and comments.
JW Maxx Solutions is currently offering free consultation through the rest of 2013.
Media Contact: JW Maxx Solutions JW Maxx Solutions, 602-953-7798, firstname.lastname@example.org
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SOURCE JW Maxx Solutions