New Banking Research Trends: Next-Generation Online Banking, Erosion of Free Checking, and EMV in the U.S.

FARMINGTON, Conn., March 12, 2013 /PRNewswire-iReach/ -- Online banking is in transition. With recent developments in tablets and other devices furthering the new capabilities being offered by many financial institutions, many solutions are at a cross roads between being defined as an online or mobile solution. In reality, they can be both.


In a new research study, "Next-Generation Online Banking: Mobile, PFM, and Bill Pay" Mercator Advisory Group reviews how online banking solutions are expanding beyond their roots as transaction-oriented platforms into more customer-centric solutions designed to help customers plan and execute a wide variety of tasks.

Highlights from the report include: the current state of banking, various ways for financial institutions to achieve an online banking presence, the diverse range of online services from mobile remote deposit capture to personal financial management tools enabled by advances in mobile and tablet technology, growth opportunities for online banking products in the United States, Europe and Asia, and new capabilities under development for both online and mobile banking.

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The loss of overdraft fees and reduction of debit interchange have put free checking on the endangered species list as financial institutions struggle to redefine the hub of their customers' financial lives.

The new report, "Core Financial Relationships After Free Checking" by Mercator Advisory Group examines the implications of a new trend that has banks and credit unions charging customers more for handling money.

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The EMV standard derives much of its value from its ability to prevent fraud, and European issuers have testified to the technology's effectiveness in this area. But U.S. banks are wondering, "Is the reduction in counterfeit fraud sufficient to justify the investment?"

The new report, "The Cost of EMV and the Credit Card Issuer Investment Decision" takes a look at why the U.S. did not convert to EMV when many European countries did and why the U.S. is currently motivated to adopt EMV.

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