LiveHelpNow Announces Customer Service Challenge Winners

PHILADELPHIA, May 1, 2014 /PRNewswire-iReach/ -- LiveHelpNow, a leading provider of customer service software (SaaS), released the list of the LiveHelpNow Challenge winners for the month of April. The LiveHelpNow challenge is a monthly ranking that lists the top companies providing exceptional customer service. Companies are ranked with a score based on key performance indicators including customer survey results, operator effectiveness and proactive service levels.

To take the LiveHelpNow challenge and see where your customer service rates, please visit 

The winners of The LiveHelpNow Challenge for the month of April are:

  • Advance Micro Solutions - @1099Etc
  • AIRS - @AIRSTraining
  • American Bankers Association - @ABABankingNews
  • ApplicantPRO - @ApplicantPRO
  • - @artscow
  • Assist Wireless - @AssistWireless
  • Associated Credit Union of Texas - @ACUTX
  • B-B Electronics - @bbelec
  • Bhutan Travel Agency 
  • Big Ass Fans - @BIG_ASS_FANS
  • BlueLine Rentals  - @BlueLineRental
  • cancun discounts 
  • Cholamandalam MS General Insurance Company Ltd - @Cholainsurance
  • Community College of Aurora - @CCAurora
  • DATACREDITO - @DataCredito1
  • Direct path  - @DirecPath
  • DMVdesk  - @DMVdesk
  • EasyAppsOnline - @EasyAppsOnline
  • Equestrian Collections - @EqCollections
  • eTundra restaurant suplie  - @eTundra
  • Everlast - @Everlast_
  • Galson Laboratories  - @Galsonlabs
  • Global Golf - @globalgolf
  • greater giving - @greatergiving
  • JetBull - @JetbullGaming
  • Katom - @KatomRS
  • - @Latedeals1
  • Lincoln Electric  - @LincolnElectric
  • - @MarketResearch_
  • Mea/Nea 
  • Moseley Real Estate Schools - @MoseleyUpdates
  • New Pig - @NewPig
  • OldWillKnottScales - @oldwillknott
  • One call care managemnt  
  • Option Mint - @OptionMint
  • Padlocks4less 
  • Penelas County News - @PinellasCoNews
  • Premier eTitleLien - @DDIetitlelien
  • Primera Technology - @PrimeraTech
  • Prince William County Public School  - @PWCSNews
  • QuoteWizard Insurance Leads  - @quotewizard
  • Rawlings Sporting goods  - @RawlingsSports
  • Renovator's Supply, Inc. - @RenSup
  • Romman Inc.  
  • SALT - @SALT_Money
  • Summit online 
  • SWBC - @SWBCServices
  • Tax Collector, County of San Mateo 
  • TaxSimple - @TaxSimple
  • Terracom USA - @TerraComUSA
  • The Lab Depot inc - @labdepotinc
  • Title MMA  - @titlemma
  • Tower Hill Insurance - @towerhillins
  • TradeCarView - @tradecarview
  • WORXTools - @WORXTools

LiveHelpNow offers a full suite of integrated solutions to streamline the customer service process, optimize online sales and generate leads. Its customer engagement solutions are easy to use, highly customizable, affordable, and scalable to fit the requirements of any business, from the small start-up company to the largest enterprise. Please visit us at for more details.

LiveHelpNow is authorized to access, review and analyze LiveHelpNow Customer/Subscriber information, utilization data and feedback including but not limited to, customer survey results, customer service levels, website traffic data, post chat surveys, chat invitation data, chat acceptance data, chat request data, chat time data, operator response times, dropped calls/chats, chat content, utilization of "canned content", chat transfer data, chat volume data, and operator activity data (Customer Utilization Data).

LiveHelpNow is authorized to analyze and review the Customer Utilization Data to periodically rank LiveHelpNow customers/subscribers with scores based on key performance indicators as determined by LiveHelpNow at its sole discretion.  The key performance indicators used by LiveHepNow and the weight given to each indicator shall be determined by LiveHelpNow at its sole discretion.  The indicators utilized by LiveHelpNow may be changed and amended at any time by LiveHelpNow. The weight given to each indicator may be revised at any time.

LiveHelpNow is authorized to publish the names of top ranking LiveHelpNow customers/subscribers which LiveHelpNow determines to have provided exceptional customer service based upon the referenced key performance indicators.

Media Contact: Lauren Schneck, LiveHelpNow, 877.548.3001,

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SOURCE LiveHelpNow



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