DENVER, Feb. 6, 2013 /PRNewswire-iReach/ -- Almost every company in America has at least one negative review lurking out there in cyberspace. A faulty product or a customer service mishap could lead to a snarky review on Yelp, TripAdvisor, Google Plus or more. While a few negative comments aren't likely to harm a company's reputation, there are times when comments move from opinion to defamation, and the reputation damage could be extensive. InternetReputation.com is proud to announce a new product line that could help business owners to remove these negative comments for good.
According to experts from InternetReputation.com, some negative comments that are sprinkled in among the good can actually be a boon for a company's reputation.
"If all the comments are positive, readers suspect review fixing. A few comments that are negative seem to reassure readers that they're not dealing with the work of a professional writer," says a company official.
Some comments, however, are more dangerous in nature, and expert help is required in order to stem the damage.
"Some reviewers get nasty, claiming that the companies they've dealt with have committed crimes or done something else that's unethical," says an InternetReputation.com official. "Comments like this can spook future customers, and they really can have a big impact on a company's bottom line. This is where we can help."
Although few writers read them, most review sites contain explicit instructions about what sorts of comments can and cannot be included in a review, and most sites also claim that they will remove all comments that violate those rules.
InternetReputation.com specializes in identifying the comments that would be ripe for this removal.
"Many of our clients have no idea that this option even exists, and they don't know how to go about the process of removing these really damaging notes. We help them to target the comments that violate the rules, and then we monitor the sites in the future to ensure that the comments don't come back," says a company representative. "It's really quite valuable."
Media Contact: Gary Bloom InternetReputation.com, 1-800-758-9012, firstname.lastname@example.org
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