Housing Rehabilitation Assistance (HRA) Helps Nurse Remodel Bathroom and Pay Off Car

Hauppauge Based Organization Assists Homeowners with Completing Their Home Improvement Dreams

HAUPPAUGE, N.Y., Feb. 18, 2013 /PRNewswire-iReach/ -- Housing Rehabilitation Assistance (HRA, www.hraprogram.org), the community based organization serving the New York City and Long Island region, recently completed the renovation of a bathroom for Patricia Keanes-Douglas, a client who contacted them after receiving an HRA notice in the mail. 

(Photo: http://photos.prnewswire.com/prnh/20130218/CG61730)

"Wow, is this the same bathroom?" friends of Patricia Keanes-Douglas ask when they visit her Brooklyn home. "Who did it? It's beautiful!" Maybe it's the shimmering Carrera White tiling on both the floor and walls that catches their eye. Maybe it's the modern chrome finish Kohler fixtures and deep soak drop-in bathtub. Or it might be the marble sink and clean white solid wood vanity below it. Then there's the three-bulb lighting fixture that lends such a crystal-clear glow to the whole room. In fact, it's all these things, because everywhere you look, Keanes-Douglas' new bathroom exhibits a refined elegance and style that looks modern but also will stand the test of time (see more completed HRA bathroom renovations).

"It's very posh-looking," she says. "It's really light and airy, and it makes you want to stay in the bathroom. Even though the bathroom is small, it's the kind of bathroom you see in a magazine. It's beautiful." Best of all, turning the bathroom from dated and drab to light and livable cost a lot less than you might think, thanks to the Housing Rehabilitation Assistance program, which specializes in helping homeowners do all kinds of remodeling while at the same time saving thousands of dollars.

Keanes-Douglas, a nurse, and her daughter, Patricia, had been interested in remodeling the bathroom in their home near the Brooklyn Terminal Market for years, but the time never seemed quite right. But then they received a notice from Housing Rehabilitation Assistance and saw all the services HRA's attentive staff offers. "My daughter is always looking to upgrade things," Keanes-Douglas explained. "She's wanted to do the bathroom for a long time. I said, well, we've been here over 10 years, and we've done some things around the house. I hated that old bathroom. This seemed to be the right time to do it."

Despite their interest in remodeling, the Keanes-Douglas family didn't want to call just any old contractor to do the job, and that's when Housing Rehabilitation Assistance entered the frame. The first step was to call HRA's toll-free number and set up an appointment with a representative who came by to explain the program and its benefits to the family, which include securing assistance to help pay for the desired improvements, providing help with mortgage refinancing, and screening contractors to make sure only the best are brought in to do the work.

Keanes-Douglas, like so many HRA clients, is thrilled with the work and has been gushing over the results. Not only did she get a new bathroom to spruce up her family home, the refinancing allowed her to pay off her car loan, do some more work on the dining room and still come in under budget. It was Housing Rehabilitation Assistance representative Carlos Fontanez who first came to her home to detail the program. "When Carlos came he explained the whole thing to me," said Keanes-Douglas, a native of Grenada who's lived in the United States most of the last 42 years. "I don't like to rush things. He took a lot of time explaining everything to me. Then I spoke to his supervisor, and he was really very thorough and informative. Once I got all the information and read it over, I was very comfortable with the program" Keanes-Douglas remarked.  

The next step was to meet with the HRA-approved contractor who'd be doing the work.  Thankfully, Housing Rehabilitation Assistance is very particular about who can do the jobs it's involved with, requiring contractors seeking to work with HRA to demonstrate that they are licensed, bonded and insured for at least $100,000 per incident. HRA-approved contractors must also be registered with the Better Business Bureau (with a steady rating of A or higher), on file with Consumer Affairs, and in business for at least 10 years with no name changes in their filings. HRA's standards ensure that only the best, most reputable home improvement firms are hired — and the program's rules stipulate that they don't even get paid until a client certifies the job has been done to his or her complete satisfaction. The selective process paid off for Keanes-Douglas, as it does for each HRA client, with the whole job done in about a week without any problems, and her house left spotless every day. "They cleaned up as they went along," Keanes-Douglas said. "Not a pin was out of place. I would totally recommend them."

The HRA-approved workers (learn more about HRA's Construction Services) who serviced Keanes-Douglas did a lot more than what is visible to the eye: They completely overhauled the bathroom's plumbing and electrical systems. They even found the time and means, within budget, to do some much-needed work in the dining room attached to the back of her house, putting in new hardwood flooring, electricity, and baseboard heating.

All the work went smoothly. "There were no unexpected problems," Keanes-Douglas said. "I had no complaints at all." And she just can't get over the new look and functionality Housing Rehabilitation Assistance brought to her bathroom. "I love it," she said. "The colors attract so much light. In the evening, with the light coming in, the bathroom is like a big ball of light."

To find out if you qualify for Housing Rehabilitation Assistance program, just call HRA toll free at 888-318-1762 or visit them at www.hraprogram.org. Tell them you read about the great job they did for the Keanes-Douglases, and they'll be sure to give you the same level of excellent service. They always do.

Media Contact: Jesse Friedman Housing Rehabilitation Assistance, 8883181762, info@hraprogram.org

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SOURCE Housing Rehabilitation Assistance



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