Courtyard San Francisco Downtown Raises World-Class Status Of City With TripAdvisor Award For High Guest Reviews

Downtown San Francisco hotel lauded for customer service, location, thoughtful amenities

SAN FRANCISCO, July 16, 2014 /PRNewswire-iReach/ -- The Courtyard San Francisco Downtown knows what it's like to have the golden touch. With world-class services, amenities and conveniences, the hotel has just been honored with a prestigious award from the world's largest travel website.

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The downtown San Francisco hotel has received a 2014 TripAdvisor Certificate of Excellence from TripAdvisor for maintaining an overall rating of four or higher on a scale of five as ranked by travelers. The number of reviews received in the last 12 months also played a factor in presenting the award, now in its fourth year. TripAdvisor sees more than 50 million unique monthly visitors and sports more than 60 million reviews and opinions on businesses related to the tourism industry. Taking into account outstanding customer reviews and other information, TripAdvisor selects Excellence winners using a proprietary algorithm to determine the top businesses worldwide. 

Guests praised the hotel near the Moscone Center and AT&T Park and loved the location, cleanliness and amenities. Lindsay D from Chicago loved the attractions close to the hotel. She said, "It was a quick walk from BART and well as several tourist sights (e.g. AT&T Park, the MoMa)."  Experienced traveler 5Continents3toGo was pleased with his business-trip experience and noted: "This is a great no-nonsense business hotel. I've stayed here three times and it has always been easy, smooth and reliable." Guest Wendy M loved the location, and "the double queen bedroom was very large and clean." She continued: "Everyone at the desk, valet and bellhop (were) very friendly and offered suggestions for dinner."

Comments like these put a smile on the face of Debbie Bonafede, the general manager of the Courtyard San Francisco Downtown.

"We are extremely pleased that guests of our hotel love our location, business services and hard-working associates," Bonafede said. "We constantly strive to exceed expectations and remain dedicated to offering the highest level of service with a smile. We know there is a lot of competition in the area, so we very much appreciate our guests for their constant support and positive feedback to help us earn the TripAdvisor award."

The guest rooms at the downtown San Francisco hotel are designed to provide the best amenities for business and leisure travelers. Guests can take advantage of complimentary Internet access to catch up with friends, share videos and photos or stay tethered to work email. Luxury bedding includes thick mattresses and plenty of fluffy pillows for a sound night's sleep.

Dining options at the hotel include Jasmine's for American fare at breakfast and Whispers Bar and Grill, which offers evening room service. The Starbucks in the lobby offers coffee drinks and pastries.

About the Courtyard San Francisco Downtown

The Courtyard San Francisco Downtown at 299 Second St. in San Francisco, CA, is in the heart of the SoMa District and within walking distance of Moscone Convention Center, AT&T Park, Union Square and Metreon Complex. The hotel offers 374 rooms and 31 suites on 18 floors in addition to 20 meeting rooms with 13,000 square feet of flexible event space. Two restaurants, a Starbucks, fitness center, indoor pool, whirlpool and complimentary high-speed Internet access are among other amenities. For information, visit or call 1-415-947-0700.

About Courtyard by Marriott

Courtyard by Marriott offers a refreshing environment that helps guests stay connected, productive and balanced. Intuitive services and design accommodate guests' needs for choice and control. With more than 900 locations in 37 countries, Courtyard is Marriott's largest brand. All Courtyard by Marriott hotels participate in the award-winning Marriott Rewards frequent travel program that allows members to earn hotel points or airline miles for every dollar spent during each stay. For reservations, go to or contact a travel professional.

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Media Contact: Nick Graham, Courtyard San Francisco Downtown, 1-734-474-7465,

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SOURCE Courtyard San Francisco Downtown

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