Cadillac named Highest Satisfaction Premium Brand, SRX earns Top Overall Vehicle

New Cadillac owners among most satisfied customers according to AutoPacific

JOLIET, Ill., June 27, 2013 /PRNewswire-iReach/ -- AutoPacific's annual Vehicle Satisfaction Awards recognized Cadillac as the 2013 Highest Satisfaction Premium Brand while also naming the 2013 Cadillac SRX the Top Overall Vehicle and leader in the Luxury Crossover SUV category.


The AutoPacific Vehicle Satisfaction Awards are the auto industry's best gauge of customer satisfaction. AutoPacific, an automotive research and consulting firm, objectively surveys new car owners and has them rate 51 attributes for importance in the purchasing decision as well as their satisfaction after purchase.

The 2013 Cadillac lineup, which includes the North American Car of the Year, earned the Highest Satisfaction Award based on its quality vehicles and elite amenities.

At the center of the interior luxury available in select 2013 Cadillacs is the Cadillac User Experience (CUE) interface. The 8-inch color touchscreen is among the most innovative inbound infotainment systems available. With familiar tablet-like navigation and natural language recognition, the CUE adds to the aesthetic appeal of the interior while also providing practical navigation, entertainment, and applications.

While the entire brand garnered its share of customer satisfaction, none did so more than the 2013 Cadillac SRX. The premium crossover SUV not only was awarded the prestigious Top Overall Vehicle designation, but it also was named atop the Luxury Crossover SUV category.

Although the 2013 lineup set the bar high for Cadillac, the automaker seems poised to continue keeping its customers satisfied, as it is set to release the 2014 Cadillac CTS mid-size sedan with a new class-leading twin-turbo engine option this fall. Cadillac also plans to release its first extended range electric vehicle, the Cadillac ELR, early in 2014.

For more information about 2013 or 2014 Cadillac models in Joliet, IL, visit or call 815-741-6975.

Media Contact: Max Jacobs, Bill Jacobs Automotive Group, 815-741-6975,

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SOURCE Bill Jacobs Automotive Group



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