SAN LUIS OBISPO, Calif., March 16, 2014 /PRNewswire-iReach/ -- Continental Motor Works has always identified three core values as part of their business practices. According to owner Jeff Spevack, the company's honesty, integrity and work ethic have been the main reason for the company's longevity in the SLO community, having served the area for over 30 years. The brake repair San Luis Obispo experts have invested a great deal of time and effort into these core values, recently seeing the benefit of this investment through the many overwhelmingly positive reviews they have received.
"Customer satisfaction is obviously very important to us, as it should be to any business," said Spevack. "We have all worked very hard to ensure that our customers get the best service possible, and I believe that our core values have been a big part of our sustained success over the years."
The company requests that customers send them feedback on the services they perform so they can continue to find areas of improvement. The many reviews, which are posted on the company's website along with other independent review sites, often reference the timeliness with which the company works.
"We do not just try to 'get it done.' We do believe, however, that customers should not have to wait very long for their vehicle to be repaired," said Spevack. "It is very inconvenient for our customers to be without their primary means of transportation, so we make every effort to make sure that the job is done right in a quick and efficient manner."
While the company offers a wide range of comprehensive services, Continental Motor Works has been recognized in many of these customer reviews as brake repair San Luis Obispo experts. Spevack indicated that this perception is not the result of specialization, but rather the focus on continuing education for all mechanics at the company.
"We believe that education does not stop at the time of [ASE] certification," said Spevack. "We make it a point to stay current with regard to best practices and any of the latest developments in the automobile industry. If we appear to be specialists in any one area, it is because we have strived to be specialists in every area."
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SOURCE Continental Motor Works